Privacy Policy

Last updated: May 16, 2025

This policy describes the type of personal information CATS may collect when athletic trainers, team physicians, allied healthcare professionals, approved providers contractors, exhibitors, sponsors, university/college administrators, and others (collectively “Users”) interact with or utilize our services and resources, enroll as members, or visit our website (www.collegeathletictrainer.org). “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or organization.

Please read this policy carefully to understand our policies and practices regarding Users’ personal information and how we will treat it. If you do not agree with our policies and practices, your choice is to not to use our services and resources (including our website). By accessing or using our services or website, you agree to this privacy policy. This policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Personal Information Collected by CATS

CATS collects personal information that you voluntarily provide to CATS  when you create a CATS account profile and/or complete applications or forms on or provided through our website, or otherwise contact us via the website or email links contained in our website. The personal information we currently accumulate or may accumulate in the future includes: individual name, address, telephone and/or email contact, credentials or licensure, years of service, information related to the completion of continuing education units (CEUs), and correspondence and materials related to the above. We accumulate business contact information for approved providers, exhibitors, sponsors, contractors, university/college administrators, and others including: Company name, contact information, email addresses, mailing addresses, web pages and phone numbers. As is true of most websites, we may collect information from you using automated means such as cookies, beacons, or online data analytics tools when you use our website. Users can control the use of cookies at the individual browser level, but certain features of our website may not perform as expected, if cookies are disabled. CATS does not register or respond to “do not track” signals from your browser. We also may gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, MAC addresses and device IDs, browser type, referring/exit pages, operating system, date/time stamp and/or clickstream data.

We are committed to ensuring that personal information is as accurate and complete as possible. Please let us know immediately if you believe our records are inaccurate or if anything changes, such as your name, address or email.

How Personal Information is Used

We collect, retain and use your personal information:

●      To provide our programs and services to you, including for billing and collection where relevant

●      To allocate continuing education credits and information

●      To help us to design, or improve, our education programs and process so we can provide you with quality programs and services

●      To notify you about changes to our website or any programs or services we offer or provide

●      To fulfill any other purposes for which you provide your information or with your consent

●      To assist us in the research and development of programs and standards of practice to assist you.

Employee access to personal information is limited to those with a reason to know such information for CATS administrative purposes or to assist you in some way, such as with renewals or answering your questions. Employees are educated on the importance of maintaining confidentiality.

Credit card payments submitted to the CATS are processed directly by our third-party payment processor.  CATS does not collect, store, share or otherwise use any financial information, such as credit/debit card number, expiration date or security code submitted to CATS.

Third Party Use

CATS creates targeted lists containing personal information, including but not limited to mailing and email addresses, of CATS members and event attendees to send notifications on behalf of providers of continuing education, Athletic Trainer alliance organizations, researchers, approved providers, exhibitors, and sponsors. You may request that your name and/or specific means of contact be excluded from these distribution lists at any time by emailing the data coordination at cats@collegeathletictrainer.org

Protection of Personal Information

CATS is committed to the security of your personal information. CATS uses commercially reasonable security standards and procedures to protect all of our operational and data processing systems from being accessed by any unauthorized person.

How Personal Information is Shared

It is our policy not to further disclose your personal information except in the performance of bona fide organizational due diligence or where necessary in connection with the following purposes:

●      To contractors, service providers and exhibitors we partner with to deliver our services and support our legitimate activities related thereto.

●      To CATS Approved Providers for education purposes on a limited and as needed basis

●      Disclosure as required by law (e.g., subpoena, request by regulator, etc.)

With your consent

For any other purpose disclosed by us when you provide the information to be shared.

Cookie Policy

Cookies we use to improve your experience with our website:

Account cookies

Login cookies

Order processing cookies

Form cookies

Site preference cookies

Third-party analytics cookies

Links and Third-Party Websites

Our website may provide links to other websites operated by third parties that are outside our control. Such third-party websites are not covered by this policy. The ability to access information of third parties from our website, or links to other websites or locations, is for your convenience and does not signify our endorsement of, and CATS is not liable for, such third parties or their content, products, services, software or other materials. The use of external websites including any information or content found on such websites is subject to and governed by the terms and conditions of such websites. We encourage you to review the privacy policies posted on any third-party website you visit.

Minors

Our website is not intended for children under 16 years of age. CATS does not knowingly solicit data online from or market online to children under the age of 16. In addition, we do not knowingly collect any personal information from anyone under the age of 18, and you must be 18 years of age or older to use CATS programs and services. If you believe we might have personal information from or about a minor, please contact us at cats@collegeathletictrainer.org

EU Data Subjects

CATS does not intend to offer goods or services outside of the United States. Any personal information collected from data subjects while located outside of the United States is incidental to CATS offering of goods or services for consumption in the United States. Such personal information will be processed in accordance with this Privacy Policy.

Contact Information

If you have questions about anything contained in this Privacy Policy, including how your information is used, you may contact us at:

Email: cats@collegeathletictrainer.org

Address: P.O. Box 20437, Knoxville, TN 37940

Changes

It is our policy to post any changes we make to our privacy policy on our website home page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes. CATS will provide users a reminder of the CATS Privacy Policy on an annual basis.